Privacy Policy

Your Privacy Rights Matter

At VALUR.MT, we are committed to protecting your personal data and respecting your privacy rights. This Privacy Policy explains how we collect, use, and safeguard your information when you use our property valuation calculator and services.

1. What Data We Collect

We collect and process the following categories of personal data:

Account Information: Email address, name, phone number, and password (securely hashed)
Property Calculation Data: Information you input about properties, including locality, property type, number of bedrooms, and square meters
Service Request Information: Details provided when requesting professional valuation services
Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited

2. Why We Process Your Data

We process your personal data for the following purposes:

To provide our property valuation calculator and services
To create and manage your user account
To save your property calculations for future reference
To process and fulfill service requests
To communicate with you about your account and services
To improve our website and services
To comply with legal obligations

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

Performance of Contract: Processing necessary to provide our services and fulfill our contractual obligations to you
Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services and ensuring security
Consent: Processing based on your specific consent, which you can withdraw at any time
Legal Obligation: Processing necessary to comply with legal requirements

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

Account information: For as long as your account remains active, plus 12 months after account closure
Property calculations: For as long as your account remains active
Service requests: For 5 years from the completion of service to comply with legal and accounting requirements

5. Your Data Protection Rights

Under the GDPR, you have the following rights:

Right to Access: You can request a copy of the personal data we hold about you
Right to Rectification: You can request that we correct inaccurate or incomplete data
Right to Erasure: You can request that we delete your personal data (right to be forgotten)
Right to Restriction: You can request that we restrict processing of your data
Right to Data Portability: You can request to receive your data in a structured, commonly used format
Right to Object: You can object to our processing of your personal data

To exercise these rights, please visit your account settings or contact us at info@valur.mt.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure password hashing
Data encryption
Access controls
Regular security assessments
Staff training on data protection

7. International Data Transfers

Your personal data is stored and processed within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

8. Cookies and Tracking

Our website uses essential cookies necessary for its functioning. We do not use tracking cookies without your explicit consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our website.

10. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Email: info@valur.mt